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HP Notebook - 14-dk0355ng
Microsoft Windows 10 (64-bit)

When I turn on the laptop the the text on the screen shows that the bios is corrupteed and it requires a bios usb recovery drive. Where can I find these files ?

Thank you.

1 REPLY 1
HP Recommended

Hi @MyLapTop3,

 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you.

 

I see that you are facing issues with your HP Notebook - 14-Dk0355ng wherein you get a message that the BIOS is corrupted.

 

Please follow the steps listed below for BIOS recovery:

1. Turn off the computer and keep the power adapter plugged in.

2. Press and hold the Windows key and the B key at the same time, and then press and hold the power button for 2 to 3 seconds.

3. Release the Power button but continue pressing the Windows and B keys. You might hear a series of beeps.

4. The HP BIOS Update screen displays, and the recovery begins automatically. Follow any on-screen prompts to continue the start up to complete the recovery.

 

You may also check this document.(Click on the word document to open the web page).

 

Let me know if this helps and have a nice day ahead.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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