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- Deactivate the nutrition sensor?

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06-21-2025 01:35 AM
I have the problem that my HP laptop (HP Spectre x360 2-in1 laptop, Windows 11) always switches to the login screen as soon as I am not sitting in front of the PC and not looking at the display myself. This prevents me from giving presentations. Please help me. I have already tried everything in the settings. I have deactivated the screen saver, set all time settings to ‘Never’ or several hours and much more. I've even been into the PC BIOS and changed things there. This also helped until the PC was shut down. But then it went off again. Please help me. How can I switch off this nutrition sensor for good?
06-22-2025 04:30 PM
@Silver123456, Welcome to HP Support Community,
Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue
It sounds like the issue you're encountering is related to the "Dynamic Lock" feature in Windows 11, which uses a sensor or your phone's Bluetooth connection to detect when you're away from your laptop and automatically locks it.
Check Windows Hello Settings:
Since your laptop likely has a facial recognition sensor, Windows Hello might be triggering the login screen.
Open Settings > Accounts > Sign-in options.
Scroll down to Privacy and check if "Use Windows Hello Face Recognition" is enabled. If it is, disable it temporarily to see if that prevents the auto-locking behavior.
Disable Dynamic Lock:
Dynamic Lock automatically locks your PC when you walk away with your phone.
Open Settings > Accounts > Sign-in options.
Scroll down to Dynamic Lock, and if it's enabled, uncheck Allow Windows to automatically lock your device when you're away.
Update HP and Windows Drivers:
Open Device Manager.
Right-click your display adapter and camera driver (and others you think might be relevant).
Choose Update Driver and follow the prompts to update them.
I hope this helps.
Please feel free to reply here if you have any questions or if you need further clarification on any of the steps.
Take care and have a good day.
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Regards,
Garp_Senchau
I am an HP Employee