Default browser and start opening infinite tab & System information showing every time on startup

[Ramon_chowdhury]

Unfortunately, I see my laptop default browser start opening infinte tab then I cant operate anything. After restart I see system information is  showing up on the startup and key esc have to press to continue, but again the same problem, then i reinstall my os and again this happened with edge, I format my hard disk then again install os but nothing changes.

i tried many things such as bios reset hardreset but nothing can change the situation.

System information showing everytime on startup....

And after windows start,its open default browser and start opening tab...

Browser always open this link 1st then start opening infinte tab

go.microsoft.com/fwlink/?linkid=528882 

Please please please help me

[A4Apollo]

Hi! @Ramon_chowd, Thanks for stopping by the HP Support Forums!

I understand when you open a browser on your PC it opens up multiple tabs and you cannot use your PC.

Don't worry I'll try to help you out.

Did you make any hardware or software changes to your PC?

Try running a scan on your PC using a good antivirus.

Also, try the steps recommended below.

Right click on the white start button bottom left. click control panel.. change the view to large icons.

Click on internet options...when the box comes up click security on the top and click custom level. (about 3 quarters down)...now scroll down about halfway and you will see  ALLOW META REFRESH. change it from enabled to disable..this should fix your problem.. if it still refreshes. you may need to redo steps and in the box, you will have.the internet, local intranet, trusted sites and restricted sites.

Just disable meta refresh for all of them even restricted sites.

Let me know if this helps!

Have a great day ahead! 🙂

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[Ramon_chowdhury]

Thanks for your reply...
But the problem is with the keyboard...the f1 button is auto pressing continuously....Then I disable the f1 button but really feeling so much bad about the keyboard failure..Envy is a high end series of hp and keyboard problem occurs within 6 month, its unexpected...really very bad feelings..

[A4Apollo · Accepted solution]

@Ramon_chowd, It's great to hear from you again.

I appreciate your efforts for trying out the steps.

As you mentioned  f1 button is auto pressing continuously.

I understand your concern.

Check if the F1 key is pressed into the laptop. Try using a knife or spoon and try lifting the key a bit and check if the issue persists.

If the issue still persists it is a hardware issue with your laptop. Please contact HP support for service options.

Link to contact HP.

I'll watch your reply!

Have a great day ahead! 🙂

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!