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‎02-07-2020 01:14 AM - edited ‎02-07-2020 01:17 AM

HP Recommended
Product: Windows 10 Pro
Operating System: Microsoft Windows 10 (64-bit)

Hi Team, Day before yesterday I have upgraded my PC to windows 10 Home Single language version. And yesterday I got scammed by an youtube video as of to upgrade Windows 10 Pro for free and I do upgraded that with an illegal activation code. And now the windows activation has been failed. I have to downgrade that to my original version of Windows 10 Home. And I don't find 'Go back to earlier build' option. Kindly assist me on this.

1 REPLY 1

‎02-07-2020 07:31 AM

HP Recommended

Hi:

 

You won't be able to go back to W10 Home that way.

 

Back up any files you need onto a portable hard drive, and clean install W10 by creating a bootable USB installation drive using the media creation tool at the link below.

 

https://www.microsoft.com/en-us/software-download/windows10

 

Select the W10 Home Single Language version from the list when you are asked what version of W10 you want to install.

 

If your notebook was made in 2016 or later, it may be supported by the HP cloud recovery tool which you can use to create a bootable W10 recovery drive that will install W10, the drivers and the software that originally came with your PC.

 

Here is a link for how to use that utility...

 

https://support.hp.com/us-en/document/c06162205

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