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‎07-31-2020 07:15 PM

HP Recommended

I have an HP Stream notebook and want to return it, but I don't know how to delete whatever I put on it since I bought it about 3 days ago. That includes my email, searches, etc. I don't even know how to find the operating system on the machine. Please help. Thanks.

1 REPLY 1

‎08-03-2020 02:33 PM

HP Recommended

@CindiWass

 

Welcome to the HP Support Community.

 

You would need to perform a reset: https://support.hp.com/in-en/document/c04742289

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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