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‎08-07-2020 09:15 PM

HP Recommended
Product: HP Stream Laptop PC
Operating System: Microsoft Windows 10 (32-bit)

Hi, I deleted everything on my laptop and I mean everything to the point where nothing works, but the internet. I can search things, some things but I can’t download anything. I’m telling you I was just deleting very important stuff that I need on my laptop that  I, myself didn’t even put on my laptop in the first place to be deleting. Everything I download is gone and when I go to download it again it’s not working. Nothing is in my recycle bin I even try restoring and recovering and that’s does nothing. I don’t know what I did but I know I did something wrong if I can’t even use my laptop 

1 REPLY 1

‎08-10-2020 03:06 PM

HP Recommended

@choiceyyy

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

 

  • What is the exact model for your computer?
  • What is the exact issue you are facing?
  • What did you delete from the computer?
  • Have you performed any troubleshooting steps before posting?

 

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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