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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-06-2021 10:22 AM

HP Recommended
Product: HP Pavilion Notebook M2W70PA#ACJ
Operating System: Microsoft Windows 10 (64-bit)

As stated in Subject, cannot see Device Encryption Option in about section of Settings

- OS : Window 10 Home Single language

-Checked for Device Encryption Support in System Information and its corresponding field show : Reason for automatic device encryption, TPM is not usable PCR7 binding is not supported, hardware security test interface failed and device is not mordern is not mordern standby.....
- Verified HP suport assistance and could not see any driver or bios update pending

- Also, in about section, could see option bitlocker setting which takes me to window store and it shows as blank page

 

vinit19_1-1615051275793.png

 

 

vinit19_0-1615051246127.png

 

 

Kindly assist to enable Device Encryption to safeguard data if laptop is stolen

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