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HP Recommended

Hi All,

 

I've got an HP Envy DV 17 (j073ca) - I had a C: hard drive failure (still on warranty but no where to get it fixed in time for my immediate work related requirements).  After a clean Win 8.1 64 bit install, I am now in the process of re-installing drivers, but I still have one unknown device.

 

The alpha numeric string in the device event tab is:

 Device PCI\VEN_8086&DEV_8C3A&SUBSYS_1966103C&REV_04\3&11583659&0&B0

 

I found other strings related to this on the HP Support site - seems to be bluetooth related.

 

I currently have a functional Generic Bluetooth driver installed: ID USB\VID_8087&PID_07DA\5&1A63D808&0&5 installed.

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Accepted Solutions
HP Recommended

Hi,

 

The hardware id is for the Intel Management Engine Interface - the driver is on the following link PCI\VEN_8086.

 

http://ftp.hp.com/pub/softpaq/sp63001-63500/sp63410.exe 

 

If you need other drivers, access this link: https://support.hp.com/us-en/drivers

 

Regards,

 

DP-K

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Windows Insider MVP

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1 REPLY 1
HP Recommended

Hi,

 

The hardware id is for the Intel Management Engine Interface - the driver is on the following link PCI\VEN_8086.

 

http://ftp.hp.com/pub/softpaq/sp63001-63500/sp63410.exe 

 

If you need other drivers, access this link: https://support.hp.com/us-en/drivers

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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