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HP 15q Apu
Microsoft Windows 10 (64-bit)

Updated bios but not resolved,screenshot.jpeg system shownig the same msg.

3 REPLIES 3
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Hi:

 

The only suggestion I can offer would be to run the built in Windows Update Troublesooter.

 

To do that, click on the Troubleshoot option on the left side of your screenshot.

 

Click on Additional Troubleshooters after the troubleshoot window opens.

 

Click on Windows Update and hopefully the troubleshooter will find and fix the problem.

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while troubleshooting it gets stuck on pending restart

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The only other suggestion I can offer would be to see if running the commands listed at the link below resolve the problem....

 

Delete Temporary Windows Update Files

 

How To Fix a Stuck Windows 10 Update (helpdeskgeek.com)

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