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‎11-22-2018 12:10 PM

HP Recommended
Product: Envy Notebook
Operating System: Microsoft Windows 10 (64-bit)

What does failure code id PTQ3X9-7S19A6-XD7WLK-60SN13 mean?  Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-22-2018 12:27 PM

HP Recommended

@gin323

 

Hard disk 1 Quick Test Failure

 

Failure code 303

 

Means the disk is failing the hardware diagnostic test.

Bad disk.

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

 

 

Dragon-Fur

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2 REPLIES 2

‎11-22-2018 12:27 PM

HP Recommended

@gin323

 

Hard disk 1 Quick Test Failure

 

Failure code 303

 

Means the disk is failing the hardware diagnostic test.

Bad disk.

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

 

 

Dragon-Fur

Was this reply helpful? Yes No

‎11-22-2018 12:34 PM

HP Recommended

Thanks for the response.

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