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‎03-11-2022 09:21 PM

HP Recommended
Product: HP Pavilion x360 15.6 inch 2-in-1 Laptop PC 15-er0000 (23T75AV)
Operating System: Microsoft Windows 11

i think i may have bricked my computer. I had a system crash and the screen said to wipe the drive and reinstall the operating system.  I was in the process of doing this and the computer turned off.  I waited a few seconds and then powered it on.  I then realized that all it would do was to give a blue screen after some flashing and there would be a blurb that says get failure from dynamic recovery tool.   as soon as I exit out of that the machine reboots to the same thing.  I have tried to use my windows 10 recovery USB media (I was last using Windows 11) and I can't get it to load.  I even went into the BiOS to make the boot order USB flash first, and still nothing.

 

Can anyone please direct me to the 24.7 tech support number?  I have the 3 year care package and I can't seem to find the number myself.

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