Did Recovery. Rec'd error: Boot Device Not Found. Pls intl OS on your hard disk. Hard Disk - (3FO)

[Padre_01VI]

Had Windows 10 Home 64bit preinstalled on HP computer. Have hacker problems -- tried to do total recovery, but 😧 partition was erased unbeknownst to me. Black screen, white letters appeared: Boot Device not found. Please install an operating system on your hard disk. Hard Disk - (3FO). I've done the F9, the Quick and Extensive Tests, but to no avail. There were no Component Tests to run, just one Hard Drive Check. URL www.hp.com/go/techcenter/startup

was given, which I followed and used what was given to no avail. I need to reinstall Windows 10 Home 64bit and the rest of the drivers and software listed for my computer, but cannot. Can anyone help?

[Paul_Tikkanen]

Hi:

You have two options to try in order to get your PC working again.

You will need to have access to another working Windows PC for either option, and a 32 GB USB flash drive for option 1, and an 8 GB USB flash drive for option 2.

1.  Make a bootable USB recovery drive using the HP cloud recovery tool.   Below is an info link for how to use that utility.

https://support.hp.com/us-en/document/c06162205

2. If the first option doesn't work, clean install W10 by making a bootable W10 installation flash drive using the media creation tool at the link below.

https://www.microsoft.com/en-us/software-download/windows10

After W10 has completed installing, you can install the drivers and available software from your PC's support page.

https://support.hp.com/us-en/drivers/selfservice/HP-Spectre-13-w000-x360-Convertible-PC/12499178