Different laptop model with same serial number

[eyadnav]

Hi, I purchased a HP laptop 14s-dq2535TU, but when i was checking its warranty using serial number, it shows product as HP laptop PC14s-dq2000(2D127AV). and the warranty status is active, I just wanted to know whether my laptop is original or not. My doubt is due to different model name written on the laptop as well on the box as 14s-dq2535TU but in warranty site is different.

[Paul_Tikkanen]

Hi:

Yes, your notebook is a genuine HP model.

What HP seems to be doing lately is providing a general model series 14s-dq2000 to identify it with the warranty or service manual, but your specific model number is a 14s-dq2535tu.

Here is the link to the product specs for your notebook.

HP Laptop 14s-dq2535TU Product Specifications | HP® Customer Support