• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines

Featured blog article:

Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎12-30-2019 12:49 AM

HP Recommended
Product: HP 14-dk0018na
Operating System: Microsoft Windows 10 (64-bit)

I’ve recently purchased the HP 14-dk0018na laptop and my main usage can involve constantly using the SD Card reader slit.  However once Card reader is inserted it’s not spring loaded so removing it is very difficult and virtually impossible if you have fat fingers and no nails, you would need tweezers to remove it. Is this normal for this model or do I have a faulty laptop. Seems like a very silly thing not to have spring loaded, my last HP laptop from 7 years ago was spring loaded.

1 person had the same question
2 REPLIES 2

‎12-30-2019 11:38 AM

HP Recommended

@Dazza50 

 

It uses push-push operation. Please do NOT force it out. You can simply and gently push it in again then release, it will come out.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎12-30-2019 12:13 PM - edited ‎12-30-2019 12:13 PM

HP Recommended

Thanks for the reply but 100% it’s not spring activated, from the very 1st time I put it in it didn’t feel spring loaded and it’s definitely not on this one. I’ve tried a gentle push and a double push and it doesn’t release itself. The only way to remove the card is to pinch it out.

1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->