• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎07-28-2021 08:05 AM - edited ‎07-31-2021 03:17 AM

HP Recommended
Product: HP ENVY 15-ep0017nl
Operating System: Microsoft Windows 10 (64-bit)

Hallo,

already searched the whole HP forum and everywhere else on the web, but cannot find how to disable RST (Intel Rapid Storage Technology)  through the laptop BIOS (ver F.05, the latest) nor a mode to set both NVME SSD to AHCI mode.

I find it unreasonable to prevent customers who have bought machines of this price range, to install other operating systems, limiting so their freedom to chose which software to use. I'm aware on, and possibly do accept to lose warranty or support help, but that should be my choice.

Thanks for the help possibly provided.

Category:
3 people had the same question
2 REPLIES 2

‎07-28-2021 05:00 PM

HP Recommended

@Vince2021 

 

It is not in BIOS, you have to use Intel tool:

 

         https://www.intel.com/content/www/us/en/support/articles/000027232/technologies/intel-rapid-storage-...

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎07-29-2021 01:31 AM

HP Recommended

Thank you very much Sir for your answer.

When I disable the RAID mode of both the SSD drives, within the BIOS, Intel tool within Windows (Intel Optane Memory and Storage Management app) tells that there are no more RST devices available. But there is no way to use these disks inbare AHCI mode. Any other help would be really appreciated.

1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.