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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Disable System Information Window by keyboard shortcut "CTRL...

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08-29-2015 07:58 PM
While using Design related software (Solidworks, Adobe Creative Suite) I have a common keyboard shortcut for "SAVE A COPY AS" that is CTRL+ALT+S and that is the way I have it in other notebooks, desktop computers and even Mac systems.
However, on my HP ENVY m7 Notebook, when doing the keyboard shortcut, I always get a "SYSTEM INFORMATION" window. This happens even when I'm right on my software window and completely ignores it... it just overrides whatever I'm doing and gives me the "SYSTEM INFORMATION"
I'm not sure if this is a Windows utility (which I doubt since my office desktop is also Windows 8.1 64 bit and it doesn't do this) or part of an HP utility
.
I haven't found a way to disable it and it.
It's really annoying since I have to go looking for the drop down menu to accomplish the "SAVE A COPY AS" command.
Does anyone know how to disable this utility/keyboard function?
Thanks
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Accepted Solutions
09-04-2017 04:38 PM
Thanks for this fix. Just did it and this annoying feature is gone.
Still can't believe there is no easier/most direct way to disable this sort of thing directly from HP software... especially knowing how many shortcuts can be created in all the different softwares people use nowadays...
12-27-2015 06:39 PM - edited 12-27-2015 06:39 PM
What a frustrating situation. Same thing happened to me.
I found the file that launches the window and renamed it. Solved.
C:\Program Files (x86)\Hewlett-Packard\HP System Event\SysInfo.exe
I just renamed it to SysInfo2.exe and it fixed the issue.
09-04-2017 04:38 PM
Thanks for this fix. Just did it and this annoying feature is gone.
Still can't believe there is no easier/most direct way to disable this sort of thing directly from HP software... especially knowing how many shortcuts can be created in all the different softwares people use nowadays...