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‎04-30-2024 04:06 PM

HP Recommended
Product: HP EliteBook 840 G6 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

From last 3 days I am experiencing 100% disk usage and 20% of the time 100% cpu usage on hp 840 g6.

 

I have tried sfc /scannow and DISM all commands. Didn't fixed.

 

Even my recovery menu lags.

 

When i turn on pc , after 10 seconds of hp screen loading , i see a blank screen ( blue color ).

 

Sometime i cannot access it and i have to force shut and restart. Sometime on this blue screen when i press ctrl+alt+del i can see login screen..

 

I am on updated BIOS and i have updated all drivers via hp support assistant.

 

When i started experiencing this , i didn't installed any new software etc on my laptop.

 

I have seen "system interrupt" file few times in task manager.

1 REPLY 1

‎04-30-2024 08:24 PM

HP Recommended

@Ameer-Danish 

 

HP EliteBook 840 G6 is a series of many different machines. How much RAM and how big the disk drive it has

 

Regards

BH
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