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HP 15-da0326tu
Microsoft Windows 10 (64-bit)

My disk uses show 100% every time

Capture.PNG

 

i also try this this some command from hp support but still it not work for me 

 

Follow the below steps to resolve Low Disk Space issues: 

  • Run the Disk Cleanup tool, and then at the bottom of the window that pops up, click on "Clean up system files". Check everything, hit OK, and let it run. You will free up several GB for sure. 

  • Another thing to do is disable hibernate file. Run CMD as Administrator, and type the following: 

  • powercfg hibernate off 

  • Enjoy your extra space! 

and c drive is also too much free from 470 gb 366 gb is free 

 

so please provide me some resolution 

 

laptop is just 4 month old

 is there any hardware issue so please let me know so i can contact hp customer care because my product under warranty.

 

Thank You

8 REPLIES 8
HP Recommended

@SONU9357

 

I suggest you run a Malware Scan or Anti-virus scan to check for any Malware. If the Notebook is infected it might cause the Disk Usage to go high

 

Next run a Hard drive Test to confirm the Hardware Functionality

 

- Hold the power button for at least five seconds to turn off the computer.
- Turn on the computer and immediately press Esc repeatedly, about once every second. 
- When the menu appears, press the F2 key.
- On the main menu, click Component Tests and Hard drive

 

If all the Test pass, then backup your data and perform a Reset. You can follow the instructions in this Link: https://support.hp.com/in-en/document/c04742289

 

Let me know how it goes 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

HP Recommended

i follow all the above step but still it show 100% uses

HP Recommended

@SONU9357 

If you actually did a full reset, that will only make matters worse -- if Windows Update is the problem -- as it usually is with newer Win10 laptops.

 

With a Win10 PC, you're going to experience a variety of problems not typical of the older PCs.

First is sluggishness. You may experience a very slow PC at times because Windows Update (WU) is hogging your PC, searching for, downloading, and installing updates -- to bring your PC up to the most current version of Windows. This can also contribute significantly to high processor temperatures, as it is being heavily used.

Second is fan noise. That's directly related to fan speed, which is the result of processor heat, and WU is known to drive up the processor load -- sometimes to 100%. That can cause the fan to run loud and continuous for some time.

Third is disk usage. WU can easily force the disk usage to 100% and and keep it pinned there for some time. That's because it wrote WU files to the drive, then it turned around and read them, then it overwrote existing Windows System files. All of that takes a lot of disk usage to complete.

These processes are compounded by Win10 because new Win 10 patches coming out nearly every Tuesday. Since you can't stop Updates like you did with Win7, this means you're going to get updates, regardless of what you do.

To find out what version and build of Win10 your PC is running, do the following:
1) enter "cmd" (without the quotes) into the search area and select the Command Prompt option
2) enter "winver" into the command window (again, without the quotes)
3) the most current Win10 version (as of 4/2/19) is v1809 Build 17763.503.

If yours is older than that, most likely WU is hogging your PC trying to update it.

Some folks have been told that resetting your PC will fix this. but, if you reset your PC, you only make matters WORSE! Why? Because you will reset Win10 back to the original version that came preloaded on the PC and that will restart Windows Update all over again.

To disable WU temporarily, do the following:
1) Enter "services" in the search area (again, without the quotes)
2) When the window opens, scroll down until you see Windows Update
3) If it say Running under status, that indicates that WU is running
4) To change that, double-click on that task, select Stop under the Service status, and then Apply
5) That should stop WU -- and you should see an immediate improvement in performance.

If not, then WU is not the problem.

WU will restart itself automatically later on, so you basically have no choice than to bear with it until it finishes.



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

as per i try this all the thing i know windows is not a problem because i facing this problem from starting when i buy this laptop and in the right side of touchpad my laptop get heating when i just watching a video. i think it may be some harddisk problem.

 

it may happened?

HP Recommended

@SONU9357 

If your PC came with Win10 preloaded, then the problem would start IMMEDIATELY -- because the versions of Win10 that come preloaded are always somewhat out of date and Windows Update starts running right away to get them caught up.



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

i already updated to newer version

HP Recommended

OK ... so if you are runningn the latest version of Win10, it will be version 1903 Build 18362.145.

 

You need to check to confirm that is the case.



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

i checked for update daily till now i got update upto 1809 only 1903 is not getting now.

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