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Locked

‎07-01-2022 02:25 PM

HP Recommended
Product: HP Spectre x360 Laptop - 15-eb0043dx

Display screen unreadable. Shows prior screen images faded behind current screen 

Category:
1 person had the same question
1 REPLY 1

‎07-01-2022 02:38 PM - edited ‎07-01-2022 03:36 PM

HP Recommended

Hello @Blue60 

 

Sorry to hear that you are having problems ... 

 

(1) Update BIOS

HP Notebook System BIOS Update (Intel Processors)

F.14 Rev.A20.9 MBMay 3, 2022Download

Why should you install the update ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

  • An available BIOS update resolves a specific issue or improves computer performance.
  • The current BIOS does not support a hardware component or a Windows upgrade.
  • HP Support recommends installing a specific BIOS update.

"

(2) Question: What windows version are you using ? Windows 10 or Window 11 ?

 

 

Please report your results

 

best regards

---

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make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️

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Thank you very much

             ⌨️

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