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‎07-25-2025 09:52 PM

HP Recommended
Product: HP 15s-eq1000 Laptop PC (8WQ35AV)
Operating System: Microsoft Windows 11

Display brightness adjusting is not showing in display settings also keys are not working

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1 REPLY 1

‎07-29-2025 03:31 AM - edited ‎07-29-2025 03:31 AM

HP Recommended

@Anjan_Ryzen, Hello and welcome to the HP Support Community!

 

Thanks for posting your question. I'm here to help you get things back on track.

I understand you're unable to adjust the display brightness either through the settings or the function keys on your HP 15s-eq1000 Laptop PC running Windows 11. Let's work through this step-by-step to resolve the issue.

Check Display Driver

Press Windows + X and select Device Manager.

Expand Display adapters.

Right-click your display adapter (e.g., AMD Radeon Graphics) and select Update driver > Search automatically for drivers.

If no update is found, visit the HP Software and Driver Downloads page and enter your product name: HP 15s-eq1000.

  • Download and install the latest graphics driver and chipset driver for Windows 11.

Reinstall Microsoft Basic Display Adapter (if needed)

If the brightness slider is still missing:

  1. In Device Manager, right-click your display adapter and choose Uninstall device.
  2. Check the box for Delete the driver software for this device, then click Uninstall.
  3. Restart your PC. Windows should reinstall the default display driver.
  4. Then, reinstall the correct driver from HP website as mentioned above.

Enable Generic PnP Monitor

  1. In Device Manager, expand Monitors.
  2. If Generic PnP Monitor is disabled, right-click and choose Enable device.

Check Windows Services

  1. Press Windows + R, type services.msc, and press Enter.
  2. Locate Display Enhancement Service and Monitor Service.
  3. Make sure both are Running and set to Automatic.

Use HP Hotkey Support

  1. Download and install the HP Hotkey Support or HP Quick Launch Buttons utility from the HP Drivers page.
  2. Restart your laptop and test the brightness keys (usually Fn + F2/F3).

Additional Tips

  • Make sure Windows is fully updated: Go to Settings > Windows Update and install all available updates.
  • You can also try adjusting brightness via Settings > System > Display or using the Windows Mobility Center (Windows + X > Mobility Center).

I hope the information shared has been useful and resolves your concern.

 

Wishing you a smooth and hassle-free experience ahead!

 

If this solution helped, please click “Accepted Solution” so others can benefit too. Don’t forget to hit the “Yes” button if you found this helpful!

Warm regards,

Max3Aj

HP Support

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