Display resolution that best worked ever 1366x768 is not available, monitor side black bar exists !

[mwafy-2020]

Problem: Display resolution that best worked ever earlier (1366x768) is not available, Thus, monitor side black bar exists !.

- The best-selected *by windows) NOW is 1280x800 (other currently available options still do not work). But again still shows an adamant  right-side black bar !.

-Notebook and system Details:

- Graphics: Driver: Intel(R) HD Graphics ( version 8.15.10.2900).

- Monitor: Generic pnp monitor (standard monitor types), driver: 10.0.18362.693   date 2006.

Actions taken:

1- Installing and reinstalling drivers for either monitor or graphics did not help. Reverting back to older driver versions likewise failed.

2- attempts to upgrade drivers did not work or resolved the problem,

MAYBE: finding a driver that offers the display mode of 1366x768 resolution would solve the problem. ?? THAKS

[asmita6658]

Hi @mwafy-2020

Welcome to the HP Support Community. I'd be happy to assist you with the display issue. 

To better assist you - May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

While you respond to that, please try updating the computer -

Step 1 Windows Updates -

1) In the search box, type and open Windows Updates.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

Step 2 HP Support Assistant Updates -

1) In the search box, type and open HP Support Assistant.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

 Download and install the BIOS, Chipset drivers from this link.   

Hope this helps! Keep me posted. 

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Have a great day!