Display won't wakeup from sleep mode

[arosello]

Starting about 30 days ago, when my computer goes into sleep mode, or if I manually place it in sleep mode, the monitor will not wake. 
The computer is running; I can hear the fan and the light on the front of the monitor is on, but the monitor itself will not wake. 
The only way I can get the computer back on is to do a hard reset by holding in the power button, turning it off, then back on. 
I've tried all the obvious fixes; windows updates, HP updates, unplugging, turning off sleep mode, making sure the keyboard is able to wake the computer in settings, virus scans, etc.
 Nothing so far has worked.  Any suggestions on how to fix or what the problem may be?

I try to apply the following solution but when the driver is installed the instaldor reports

When I install the new driver, I get an error: This computer does not meet the minimum requirements for installing the software.

Do you have a driver that will work on my HP ENVY 15t-w100 x360 Convertible PC (ENERGY STAR)?

Product Number: 8cg5471jvg

Welcome to the HP Forums!

This is a wonderful place to converse with the community, get assistance and find tips.

I reviewed your post and understand that the computer is not waking up from sleep.

I’d love to help!

Follow the below steps to resolve this issue.

To resolve this issue, perform the following the steps:

Uninstall the Intel graphic driver, v22.20.16.4771 driver from device manager.

Uninstall:

 
1.Start Control Panel, click Hardware and Sound, and then click Device Manager.
2.Expand the node that represents the type of device that you want to uninstall, right-click the device entry, and click Uninstall.
3.On the Confirm Device Removal dialog box, click OK to start the uninstall process.
4.When the uninstall process is complete, remove the device.

NOTE: On the Confirm Device Removal dialog box, click the Delete the driver software for this device option to delete the driver package that was used for the device.

Then download and install the driver from the below link and test.

ftp://ftp.hp.com/pub/softpaq/sp82001-82500/sp82126.exe

Let me know how it goes. Awaiting your reply!

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Good day! Take care 🙂

Cheers!

[CherylG]

Your Support page with drivers is here:

https://support.hp.com/us-en/drivers/selfservice/hp-envy-15-w100-x360-convertible-pc/8499294/model/9...

[arosello]

I try to apply the following solution but when the driver is installed the instaldor reports

When I install the new driver, I get an error: This computer does not meet the minimum requirements for installing the software.