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Message 1 of 2
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Does my HP laptop come with the HP_TOOLS partition for recovery?

HP Recommended
HP ENVY 15 - ep0500na
Microsoft Windows 10 (64-bit)

I have heard about the 'HP_TOOLS' drive partition in a HP BIOS recovery video on YouTube. Apparently it is a very useful tool in case of a system event, such as BIOS corruption, but in the video it says, 'if this BIOS recovery method does not work for you, you may not have the HP_TOOLS recovery partition installed on your computer, or the partition may be corrupted'.

 

My questions are:

- What exactly is the HP_TOOLS partition and what does it do? 

-  Does my laptop have it? 

- How can I check if I have it and it functions properly?

    

1 REPLY 1
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Message 2 of 2
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HP Recommended

@VirtualityJP 

 

No, HP_TOOLS partition won't allow you to Recovery normal way. It is actually is RECOVERY. HP _TOOLS only has

 

        https://h30434.www3.hp.com/t5/Notebooks-Archive-Read-Only/What-is-exacly-the-HP-TOOLS-partition-Do-i...

 

My machine does not have RECOVERY partition nor HP_TOOLS partition. You can see them (if available using Disk Management or File Explorer for example my machine

 

    840 disk.png

 

Disk 0 only has C:

Disk 1 is my SD card to keep some HP manuals

 

In your case, you can use Disk Management to and check to see are they (RECOVERY and/or HP_TOOLS) on Disk 0.

 

Regards

BH
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