08-25-2016 11:30 AM
Solved! Go to Solution.
08-25-2016 03:33 PM
run a recovery , might get resolved
steps to run a recovery
- power down the note book
- as soon as you hit the power button , keep tapping the esc key on the top left corner until a new window opens up(the start up menu )
- choose the option f11 and choose the option trouble shooting, and run the option called recovery
08-25-2016 05:41 PM
While Microsoft tells you that there is no risk in the Win10 Upgrade, because they let you believe that you can always revert back to your original OS and setup within 30 days, the ugly fact of the matter is that the Win10 GoBack function has proven to be unreliable -- and when it fails, it can leave machines in a corrupted state -- which doesn't always happen, but it does happen often enough to be a problem and you won't get any warning in advance that it is going to trash your PC!
If that is not bad enough, the Win10 Upgrade is know, in some cases, to corrupt the Recovery partition stored there by the OEM that built the original machine. This pretty much guarantees that no HP Recovery is going to work.
You will most likely have to use HP Recovery Media to restore your PC to its original condition, and you have to order that from HP.
***Please mark Accept As Solution if my post solved your problem***
I am a volunteer and I do not work for, nor represent, HP