Download/Install/Launch button missing in Windows Store

[JeffLeites]

I just picked up a new HP notebook yesterday. After spending the day scratching the surface on installing software, I went to the Windows Store, and found that the download (or Get)/Install buttons were not there. I have two other Windows 10 computers, one with Win 10 1703, and one with 1709. The store is fine on both of them. The new one is on 1703.

I've tried previously posted suggestion, wsreset, troubleshooter, checking the date and time, and non of those work.

Help!

[IT_WinSec]

Hello @JeffLeites

Thank you for posting in the HP Support forum.

Have you tried restarting the PC - may be some updates are pending restart ?

Please, check these articles and read the details :

>> https://support.microsoft.com/en-us/help/13765/microsoft-store-cant-find-or-install-app

>> https://appuals.com/how-to-fix-the-missing-install-button-on-windows-store/

and the other suggestions >> https://www.tenforums.com/software-apps/98899-download-install-button-missing-windows-store.html

Next suggestion (if the above does not help) would be :

- upgrade to the latest version 1709

[JeffLeites]

Things are under control right now.  Talked to a M/S tech yesterday, who did a lot remotly that didn't work including an update to WIn 10 1709.  I called back today with the case number, and got a tech who added a new account that worked.  Said something like my profile was corrupted.  As I type he's dong a scan for system problems.  If the sytem is OK, he will transfer my stuff from the corrupt account to the working account.

[IT_WinSec]

Glad to hear that. Thank you for your update. Yes, migrating to another profile usually helps.

Cheers!

[JeffLeites · Accepted solution]

Yes, the process took some time for him to complete, but the new account fixed the problem.   It's Snoopy happy dance time