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Locked

‎05-05-2019 01:18 AM

HP Recommended
Product: HP Pavilion g7 1358dx
Operating System: Microsoft Windows 7 (64-bit)

Please send my an attached file so I can download a usb password reset disk for HP Pavilion g7 1358dx so I can login to the notebooks home screen 

2 people had the same question
1 REPLY 1

‎05-05-2019 08:22 AM

HP Recommended

@MsIncognito525 

HP provides no such USB sticks or disks.


Sorry, we are no longer able to provide any assistance with password reset or recovery issues.

According to the Community's Rules of Participation (which you can read from here: https://h30434.www3.hp.com/t5/custom/page/page-id/hp.rulespage😞

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

For assistance NOW, you have to contact your regional HP Customer Support location directly as they will confirm ownership of the PC before providing any assistance -- something we are not able to do from here.

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html



I am a volunteer and I do not work for, nor represent, HP
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