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‎11-19-2017 11:58 PM

HP Recommended
Product: HP Pav Notebook 15-cc102TX
Operating System: Microsoft Windows 10 (64-bit)
Product Name: HP Pavilion Notebook 15-cc102TX
Operating System: Microsoft Windows 10 (64-bit)
 
 
The latest windows 10  update caused a accelerometerdll.dll error. Now i have uninstalled it and need to install it again.

 

Where can i download it?

Thank you.

Mohit

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-22-2017 09:22 AM

HP Recommended

Hi,

 

Try the 3D DriveGuard installer listed in the HP Advisory document on the following link.

 

https://support.hp.com/bg-en/document/c05841987

 

Regards,

 

DP-K

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8 REPLIES 8

‎11-20-2017 01:29 AM

HP Recommended

@Mohit007

 

Many people are on the same boat with you after Microsoft  giving a hit. At this stage we have a mix bag: works and doesn't work when do a CLEAN install of

         http://ftp.hp.com/pub/softpaq/sp82001-82500/sp82228.exe

You may want to try it OR uninstall 3D Driverguard software to avoid error message and wait for Microsoft and/or HP to work this out.

Regards.

BH
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‎11-20-2017 02:47 AM

HP Recommended

Hi sir,

 

I installed the latest version in provided link - http://ftp.hp.com/pub/softpaq/sp82001-82500/sp82228.exe

 

but I am getting the same error. Please help me in now.

 

Thanks

Mohit

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‎11-22-2017 09:09 AM

HP Recommended
Still Same error .. not resolved now
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‎11-22-2017 09:22 AM

HP Recommended

Hi,

 

Try the 3D DriveGuard installer listed in the HP Advisory document on the following link.

 

https://support.hp.com/bg-en/document/c05841987

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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‎12-14-2017 01:58 AM

HP Recommended

Hi sir,

 

I installed the latest version in provided link - http://ftp.hp.com/pub/softpaq/sp82001-82500/sp82228.exe

 

but I am getting the same error. Please help me in now.

 

My case problem has not been resolved till now.
 
 
& found that the issue is still same with me. My case problem has not been resolved till now.
 
This is going to be long awaited time for me. I am not happy from your services after purchase of the new laptop form HP.
 
Please resolve this issue as soon as possible.

 

Thanks

Mohit

 
 
 
 
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‎12-14-2017 02:11 AM

HP Recommended
Hello,
 
With reference to Original Case number - 5006079311
 
My case problem has not been resolved till now.
 
As per the discussion in email, I checked & installed the said version which you sent me both links in the mail i.e: 
 
 
& found that the issue is still same with me. My case problem has not been resolved till now.
 
This is going to be long awaited time for me. I am not happy from your services after purchase of the new laptop form HP.
 
Please resolve this issue as soon as possible.
 
Thanks
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‎12-14-2017 03:13 AM

HP Recommended

@Mohit007

 

Now, please try

 

   ftp://ftp.hp.com/pub/softpaq/sp83501-84000/sp83846.exe

 

Regards.

BH
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**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎12-23-2017 11:56 AM

HP Recommended

Still  I am getting the same error. Please help me in now. 

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