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‎04-10-2020 02:13 PM

HP Recommended
Product: notebook 15-ay137d
Operating System: Microsoft Windows 10 (64-bit)

Attempting to download apps to be able to have remote access to work. Keep getting virus scan failed.  Deleted.  Checked virus and had scans.  No virus detected on McAfee and Webroot.  Removed those protection programs and attempted to download Vipre. Same result.  Virus scan failed.  Deleted.  Even tried disabling Windows Defender and then attempted to load Vipre Same result.  Quite frustrated.

5 people had the same question
1 REPLY 1

‎04-10-2020 02:47 PM

HP Recommended

@mitch1942 

Are you using Edge -- the default browser in Win10?  Asking because the default settings will prevent you from downloading almost anything.

 

You should try switching to FireFox and see if it makes a difference -- at least for downloading the apps you want.

 



I am a volunteer and I do not work for, nor represent, HP
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