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‎12-08-2017 10:58 AM

HP Recommended
Product: dv7-7503eo
Operating System: Microsoft Windows 10 (64-bit)

Hi tested this for the lastest upgrade from windows 10 creator update. And it didn't work the update I get from sp 87033 is not working on my pc the same problem again error. Is there a new one for creator upgrade?

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-08-2017 11:36 AM

HP Recommended

Hi:

 

There is no W10 driver at all for the 3D driveguard hardware version your notebook comes with.

 

This was the latest release of the driver for the hardware version the dv7 notebooks come with...for W8.1.

 

TITLE:
HP 3D DriveGuard Software
VERSION:
4.2.9.1 REV: A
DESCRIPTION:

This package provides the HP 3D DriveGuard software for supported notebook
models that are running a supported operating system. HP 3D DriveGuard protects
the hard drive by "parking the heads" if the notebook is accidentally dropped or
is abruptly impacted by another object.

 

ftp://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

View solution in original post

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1 REPLY 1

‎12-08-2017 11:36 AM

HP Recommended

Hi:

 

There is no W10 driver at all for the 3D driveguard hardware version your notebook comes with.

 

This was the latest release of the driver for the hardware version the dv7 notebooks come with...for W8.1.

 

TITLE:
HP 3D DriveGuard Software
VERSION:
4.2.9.1 REV: A
DESCRIPTION:

This package provides the HP 3D DriveGuard software for supported notebook
models that are running a supported operating system. HP 3D DriveGuard protects
the hard drive by "parking the heads" if the notebook is accidentally dropped or
is abruptly impacted by another object.

 

ftp://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

Was this reply helpful? Yes No
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