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- Driver Installation Blocked

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06-03-2020 07:09 AM
Am trying to install a driver (sp50858.exe) I downloaded from HP support but it gets blocked by windows,
Please help.
Solved! Go to Solution.
Accepted Solutions
06-17-2020 02:15 PM
Since the laptop is not tested for win10, the drivers for the same aren't released.
We recommend reverting to the originally installed OS or to upgrade the device, as updates for the same no longer available.
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
06-10-2020 11:44 AM
First I went to Device Manager and found a System Device without a Driver
Then went to check the Hardware Id for the Device
After some extensive search I found it may be Intel (R) 82802 Hub Device, Intel (R) Management Engine or Intel (R) Trusted Execution Engine. I hope with your help I'll manage to get the exact driver, thank you.
06-11-2020 12:01 AM
The Laptop is fine, it's just very old (Pavilion dv5). I upgraded from Windows Vista to Windows 10 for security reasons. I just think if HP put the device there it must be for a reason and I'm just looking for the Windows Vista driver (almost all my drivers are old) since the laptop is no longer supported, thanks again for trying to help, I'm sure we'll figure it out.
06-17-2020 02:15 PM
Since the laptop is not tested for win10, the drivers for the same aren't released.
We recommend reverting to the originally installed OS or to upgrade the device, as updates for the same no longer available.
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee