Driver Issues for HP Pavilion Power - 15-cb025nf

[Ntsoula]

Hi everyone,

I'm once again needing some help to figure out want drivers to install.

I made a clean Windows 10 64-bit (22H2) install on my  HP Pavillon Power 15 cb025nf and I'm missing some drivers.

Here is the list found on device manager :

- PCI Data Acquisition and Signal Processing Controller

- PCI Data Acquisition and Signal Processing Controller

- PCI Device

- PCI Memory Controller

- PCI Simple Communications Controller

- SM Bus Controller

- Unknown device

- Unknown device

- Unknown device

- Unknown device

The only driver I have installed so far is Nvidia graphics 528.02 for the GTX 1050 inside. The keyboard backlight and the mousepad multi-touch are not working.

I found the drivers page for my PC (https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-power-15-cb000-laptop-pc/15551388/model...) but I have no clue what to install.

Maybe you can help Paul_Tikkanen the great.

Thanks in advance,

[Paul_Tikkanen]

Hi:

First install the Intel chipset installation utility and restart the PC.  That will install most of those devices.

https://ftp.hp.com/pub/softpaq/sp101001-101500/sp101171.exe

The PCI simple comms controller needs this driver:

Intel Management Engine Driver

https://ftp.hp.com/pub/softpaq/sp143001-143500/sp143155.exe 

The PCI device needs this driver:

Realtek USB and PCIe Media Card Reader Drivers

https://ftp.hp.com/pub/softpaq/sp98501-99000/sp98820.exe 

One of the PCI Data Acquisition and Signal Processing Controller and Unknown devices needs this driver:

Intel Dynamic Platform and Thermal Framework Driver

https://ftp.hp.com/pub/softpaq/sp95001-95500/sp95216.exe

If you still have devices remaining that need drivers, please post the hardware ID's for them, so I can figure out what drivers they need.

Use this guide for how to find the hardware ID for a device...

How to Find Drivers for Unknown Devices in the Device Manager (howtogeek.com)

[Ntsoula]

Thanks PAUL_TIKKANEN, I will keep you posted,

[Paul_Tikkanen]

You're very welcome.

[Ntsoula]

Hello again,

After all the drivers installation you sent me above, I still three Unknown device listed on Device Manager. Here they are with their Hardware IDs :

- Unknown device
ACPI\VEN_HPQ&DEV_6007
ACPI\HPQ6007
*HPQ6007

- Unknown device
USB\VID_8087&PID_0A2A&REV_0003
USB\VID_8087&PID_0A2A

- Unknown device
ACPI\VEN_HPQ&DEV_6001
ACPI\HPQ6001
*HPQ6001

Note also that I can't put the PC on sleep for some reason, I can't change the screen brightness with the function keys, and the keyboard backlight and the mousepad multi-touch gesture are not working.

Thanks again for your help,

[Paul_Tikkanen · Accepted solution]

Hi:

If you can't put the PC in sleep mode or change the screen brightness, then the PC does not like the graphics driver you installed.

I recommend you install the Intel and Nvidia graphics drivers from your notebook's support page:

Driver - HP Pavilion Power - 15-cb025nf | HP® Customer Support

Driver - HP Pavilion Power - 15-cb025nf | HP® Customer Support

After you get the right graphics drivers installed, install this driver for the Fn key support.

Driver - HP Pavilion Power - 15-cb025nf | HP® Customer Support

ACPI\VEN_HPQ&DEV_6007:

HP 3D DriveGuard

https://ftp.hp.com/pub/softpaq/sp107501-108000/sp107654.exe

USB\VID_8087&PID_0A2A:

Driver - HP Pavilion Power - 15-cb025nf | HP® Customer Support

ACPI\VEN_HPQ&DEV_6001:

Driver - HP Pavilion Power - 15-cb025nf | HP® Customer Support

[Ntsoula]

Hi !

Everything now works flawlessly. Except for the mousepad multitouch gesture. I will try to figure it out.

Thanks a lot for your help. Once again you proved to be the best support in here.

[Paul_Tikkanen]

Anytime.

Glad to have been of assistance.

Did you install the touchpad driver from your notebook's support page?

Driver - HP Pavilion Power - 15-cb025nf | HP® Customer Support

[Ntsoula]

Hi Paul_Tikkanen,

The ELAN driver did it for the touchpad issue.

But I have one last question, is there a way to tweak the system for better performance ? I'm having low fps on games that should perform the double. The GTX 1050 is fully used but the performance is not as I would except.

Thanks,

[Paul_Tikkanen]

Hi:

Unfortunately, I wouldn't be able to help you with that because I don't play video games and never tweak my graphics adapter settings.

All I use PC's for is e-mail and web surfing and an occasional video.