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I have a newer HP Laptop, it is the 15. It keeps crashing literally like every 10-15 minutes and throwing the blue screen with the code Driver Verifier DMA Violation. I have talked to many many people and they have tried to help me. I have done all the things that are listed to help with this and it’s not working and mine is a red/maroon color and I don’t know what to do.

Isabella
1 REPLY 1
HP Recommended

Hi @Bellajean2025,

 

Welcome to the HP Support Community! 

 

Thanks for reaching out about your query regarding the "Driver Verifier DMA Violation" error on your laptop!

We're thrilled to have the opportunity to assist you and provide a solution.

 

Try these steps:

Update Drivers:

  • Ensure all drivers are up-to-date. You can use HP Support Assistant to check for updates, which may help resolve driver-related issues.
  • Download HP Support Assistant from HP's official site or check if it is pre-installed on your laptop.

Disable Driver Verifier:

  • If the Driver Verifier tool is enabled, it might be causing the crash. You can disable it using Command Prompt:
    • Press Windows + X and select Command Prompt (Admin) or Windows PowerShell (Admin).
    • Type verifier /reset and press Enter.

Check for Windows Updates:

  • Ensure your Windows operating system is updated to the latest version, as updates often contain fixes for various issues.

Uninstall Recent Software:

  • If this issue started after installing new software, try uninstalling it to see if that resolves the problem.

Run Hardware Diagnostics:

  • Use the built-in hardware diagnostics tool to check for any hardware issues. Restart your laptop, and quickly press Esc to enter the Startup Menu, followed by pressing F2 for diagnostics.

Safe Mode:

  • Boot into Safe Mode to see if the issue persists. This environment runs only essential system processes.

System Restore:

  • If possible, perform a system restore to a point before the issue began.

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.