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‎06-30-2014 02:43 AM

HP Recommended

Hi, recently I've bought HP 15-r051eu and Windows 8. After installing all of the drivers from HP support site (for windows 7x64, because there are not drivers for 8 (not 8.1)), in device manager left two devices with id ACPI\VEN_INT&DEV_33FC, which should be GPIO controller. I've search a lot for driver but with no success. Please help. Thank You.

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-30-2014 05:17 AM

HP Recommended
@Paul_Tikkanen wrote:

Hi:

 

Try this driver...the second file on the list is for W8 64 bit.

 

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23963&keyword=GPIO+Controller&Downlo...

@Paul_Tikkanen

His installed Operating system  is Windows 7, not Windows 8.


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



View solution in original post

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10 REPLIES 10

‎06-30-2014 02:55 AM

HP Recommended

I recommend installing the updates for Windows 8 and then updating to Windows 8.1. 

 

Can you provide the name of the installed CPU and the chipset?

 

You can download and tun the CPU-z utility to get that information.


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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‎06-30-2014 03:44 AM

HP Recommended

Thanks for the quick reply.

 

All updates for Window 8 were installed before posting and I can't update to Windows 8.1.

 

CPU - Name   Intel Celeron
 Codename  Silvermont
 Specification  Intel(R) Celeron(R) CPU  N2815  @ 1.86GHz

 

Chiset - Northbridge   Intel Bay Trail Host Bridge rev. 0C

 

 

 

 

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‎06-30-2014 05:07 AM - edited ‎06-30-2014 05:15 AM

HP Recommended

That device is identified as the Atom processor GPIO controller.   That should not be required by your notebook.

 

Did the driver request requirement happen after a specific Windows update?

 

Install the HP Support Assistant.

 

Run the HP Support Assistant's Tune-up application. It should find and provide links to all required drivers.

 

tuneup_settings.PNG


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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‎06-30-2014 05:15 AM - edited ‎06-30-2014 05:17 AM

HP Recommended

Hi:

 

Try this driver...the second file on the list is for W7 64 bit.  That hardware id is in the setup information file.

 

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23888&lang=eng&OSVersion=Windows%207...

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‎06-30-2014 05:17 AM

HP Recommended
@Paul_Tikkanen wrote:

Hi:

 

Try this driver...the second file on the list is for W8 64 bit.

 

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23963&keyword=GPIO+Controller&Downlo...

@Paul_Tikkanen

His installed Operating system  is Windows 7, not Windows 8.


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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‎06-30-2014 05:17 AM

HP Recommended

Yes, I saw that corrected it and posted the driver for W7.

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‎06-30-2014 05:50 AM

HP Recommended

These devices were there at the same beginning and left unknown after installing all of the drivers from hp support, including chipset driver. HP support assistant doesn't help me too, it just offer me to install windows 8.1 from app store were I have been told that my version can't be updated (some manager bought 100 enterprice licences for all pc's and 3 HP laptops of these).

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‎06-30-2014 05:56 AM

HP Recommended

This works!!! Thank You a lot!!!!

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‎06-30-2014 06:30 AM

HP Recommended

You're very welcome.

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