• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎06-30-2014 02:43 AM

HP Recommended

Hi, recently I've bought HP 15-r051eu and Windows 8. After installing all of the drivers from HP support site (for windows 7x64, because there are not drivers for 8 (not 8.1)), in device manager left two devices with id ACPI\VEN_INT&DEV_33FC, which should be GPIO controller. I've search a lot for driver but with no success. Please help. Thank You.

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-30-2014 05:17 AM

HP Recommended
@Paul_Tikkanen wrote:

Hi:

 

Try this driver...the second file on the list is for W8 64 bit.

 

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23963&keyword=GPIO+Controller&Downlo...

@Paul_Tikkanen

His installed Operating system  is Windows 7, not Windows 8.


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



View solution in original post

Was this reply helpful? Yes No
10 REPLIES 10

‎06-30-2014 02:55 AM

HP Recommended

I recommend installing the updates for Windows 8 and then updating to Windows 8.1. 

 

Can you provide the name of the installed CPU and the chipset?

 

You can download and tun the CPU-z utility to get that information.


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No

‎06-30-2014 03:44 AM

HP Recommended

Thanks for the quick reply.

 

All updates for Window 8 were installed before posting and I can't update to Windows 8.1.

 

CPU - Name   Intel Celeron
 Codename  Silvermont
 Specification  Intel(R) Celeron(R) CPU  N2815  @ 1.86GHz

 

Chiset - Northbridge   Intel Bay Trail Host Bridge rev. 0C

 

 

 

 

Was this reply helpful? Yes No

‎06-30-2014 05:07 AM - edited ‎06-30-2014 05:15 AM

HP Recommended

That device is identified as the Atom processor GPIO controller.   That should not be required by your notebook.

 

Did the driver request requirement happen after a specific Windows update?

 

Install the HP Support Assistant.

 

Run the HP Support Assistant's Tune-up application. It should find and provide links to all required drivers.

 

tuneup_settings.PNG


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No

‎06-30-2014 05:15 AM - edited ‎06-30-2014 05:17 AM

HP Recommended

Hi:

 

Try this driver...the second file on the list is for W7 64 bit.  That hardware id is in the setup information file.

 

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23888&lang=eng&OSVersion=Windows%207...

Was this reply helpful? Yes No

‎06-30-2014 05:17 AM

HP Recommended
@Paul_Tikkanen wrote:

Hi:

 

Try this driver...the second file on the list is for W8 64 bit.

 

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23963&keyword=GPIO+Controller&Downlo...

@Paul_Tikkanen

His installed Operating system  is Windows 7, not Windows 8.


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No

‎06-30-2014 05:17 AM

HP Recommended

Yes, I saw that corrected it and posted the driver for W7.

Was this reply helpful? Yes No

‎06-30-2014 05:50 AM

HP Recommended

These devices were there at the same beginning and left unknown after installing all of the drivers from hp support, including chipset driver. HP support assistant doesn't help me too, it just offer me to install windows 8.1 from app store were I have been told that my version can't be updated (some manager bought 100 enterprice licences for all pc's and 3 HP laptops of these).

Was this reply helpful? Yes No

‎06-30-2014 05:56 AM

HP Recommended

This works!!! Thank You a lot!!!!

Was this reply helpful? Yes No

‎06-30-2014 06:30 AM

HP Recommended

You're very welcome.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.