-
×InformationHP Solution Center Adobe Flash player error
Please check this document to find the workaround solution for Print and Scan - HP Solution Center not working : Adobe Flash Player Error and Unable to scan
InformationFix Windows 10 Update IssuesResolve Windows 10 or update issues on HP computer or printer– Click Here
-
-
×InformationHP Solution Center Adobe Flash player error
Please check this document to find the workaround solution for Print and Scan - HP Solution Center not working : Adobe Flash Player Error and Unable to scan
InformationFix Windows 10 Update IssuesResolve Windows 10 or update issues on HP computer or printer– Click Here
-
- HP Community
- >
- Notebooks
- >
- OS/Recovery
- >
- Re: Driver for HP m6-k010dx for ACPI\HPQ6007 on Windows 7
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Mute
- Printer Friendly Page

08-06-2013 06:20 PM

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Flag Post
OK I got it to work!
After seaching for that weird error I found a solution. I needed to navigate to the where the .inf driver file is and inside was another folder that contained a .sys file. The trick was to move the .sys file up one directory to the same folder as the .inf file. Then the Device manager installed it sucessfully.
Thank you so much for your help, you are awesome!
08-06-2013 07:32 PM

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Flag Post
You're very welcome.
Glad you got it to work and thanks for letting us know what you did.
If someone else has the same problem, I will be able to let them know what to do.
08-31-2013 08:25 PM

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Flag Post
NAP_CHL_IT,
Could you please please please specify exactly what you did for that work around? I am exactly to the point of that weird error, I just can't figure out which file needs to be moved.
Your response would be greatly appreciated.
-Patrick
08-31-2013 09:11 PM

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Flag Post
Ok, lets see if I can describe this.
I'm assuming you downloaded the amd chipset drivers here:
http://support.amd.com/us/gpudownload/windows/Pages/raid_windows.aspx#2
which when run unpacks some folders
So start at
C:\AMD\Support\13-4_vista_win7_win8_32-64_sb\Packages\Drivers\SBDrv\hseries\USB30\amdxhc\W764A
inside there are 3 files and a folder called 'x64'
in 'x64' there is a single file called 'amdxhc.sys'
move 'amdxhc.sys' up one directory along with the other 3 files
then use the Device Manager to update driver and browse all the way down to where the now 4 files are and hopefully this should work
Then repeat from the beginning except start at
C:\AMD\Support\13-4_vista_win7_win8_32-64_sb\Packages\Drivers\SBDrv\hseries\USB30\amdhub\W764A
Please post back if you can get it to work
08-31-2013 10:39 PM

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Flag Post
It worked!!
Thank you sir, you are a gentleman and a scholar. You really helped me out here big time!
-Patrick
12-27-2013 05:12 AM

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Flag Post
I had to install the latest BETA driver for graphics..
unpacked w/7Zip and the USB 3.0 drivers were missing.
I had to download from here:
http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?javax.portlet.begCac...
12-27-2013 01:37 PM

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Flag Post
Hi AnonID,
Looks like the download page changed and they are doing this verification tool thing. So just start off with doing a google search for "13-4_vista_win7_win8_32-64_sb.exe", and you should be able to find a working link that doesn't look too shady. If you can't find a good one, post back and I'll dm you a download for it. Good luck!
01-15-2014 09:59 PM

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Flag Post
This worked for me as well! Thank you for your time and support. It is much appreciated.
My system is a 17-e016dx
05-21-2014 02:27 PM

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Flag Post
hello please help me to find a driver to this pilote thanks
06-15-2014 04:12 AM

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Flag Post
Hi there. I have the same error message for my HP Pavilion 15-n228us Notebook PC (ENERGY STAR) ; I did not like the windows 8 it came with and changed it to windows 7 but since then, my mouse has been erratic and it tends to freeze when you try to use it again after it's been sleeping for a period of time; I get the same error message saying that there is an unknown device and it's looking for this hpq6007; it says the device driver is not installed for this device; please help. Thanks.

Didn't find what you were looking for? Ask the community