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HP Recommended
HP Laptop PC 15-dy2000 (2D115AV)
Microsoft Windows 10 (64-bit)

I bought a KIMTINGO 512GB SSD, Non-Raid, NVMe PCIe 3.0x4. I installed it on my HP 15dy2093dx laptop.

In the BIOS, I can see the SSD and test it, and it passes the test. However, when I try to install Windows from a USB drive, the SSD does not appear in the list to choose it as the destination for the Windows installation.

I think I may need a specific driver to be able to recognize the SSD during the Windows installation. Could you please help me find a driver for this SSD?

Thank you very much.

1 REPLY 1
HP Recommended

Hi:

 

Please see this discussion for the probable solution to your dilemma:

 

Solved: Win 10 install not recognizing the NVME - HP Support Community - 8510047

 

Your other option would be to use the HP cloud recovery tool to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your PC.

 

Here is an info link for how to use the utility:  You will need a 32 GB USB flash drive to create the recovery media with.

 

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support

 

Since you have to use another PC to install the tool on, you will need to enter the product number for your PC to create the recovery media, which is:   405F7UA#ABA

 

 

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