Driver for Windows for Laptop HP 15s-fq1007ua

[AlexanderZ1]

Good afternoon, Dear All!

I am looking to buy a laptop HP 15s-fq1007ua (1V2H8EA), but there is a problem: On the official website https://support.hp.com/ I can not find drivers for the Windows 10 64 bit operating system. I looked from browsers Firefox (OS Linux) and Chrome (OS Android), but I could not choose OS from the list by clicking on the "Select another OS" link, it says only "Select an operating system" and there is no more choice.
Please, help:
1. Fix the site bug.
2. Tell us what OS this model supports?
3. Is this model officially presented for sale in Ukraine?
Forgive me for such questions, but since I do not find the correct support on the site, I accordingly begin to doubt the officiality of this product.

Thank you very much.

[mc002]

Hi AlexanderZ1,

I think if you look at this page you can see the OS and some other information here:

https://support.hp.com/us-en/document/c06709609

I see that its OS is FreeDOS, and not  Windows 10.

I think if you have a quick google search you can see that it's for sale in Ukraine:

https://ek.ua/HP-15S-FQ1007UA-1V2H8EA.htm

Hope this helps!

[AlexanderZ1]

I looked at the information received from you. I still have one question: Is it possible to install Windows 10 64 bit on this laptop or is it not provided?

[Paul_Tikkanen]

Hi, @AlexanderZ1 

From what I can tell, when you search for drivers for that model series, you end up with the Software and drivers for HP 15-f1000 Laptop PC series.

For example, this is the only model that comes up with drivers and it is all in Thai.

คอมพิวเตอร์แล็ปท็อป HP 15s-fq1000 ซีรีส์ ดาวน์โหลดซอฟต์แวร์และไดร์เวอร์ | ฝ่ายสนับสนุนลูกค้า HP®

But when you change the site at the bottom of the page to Russian or English, you get this...

Серия ноутбуков HP 15-f1000 Загрузки ПО и драйверов | Служба поддержки HP®

So yes, you can install W10 64 bit on there. 

It is the only Windows operating system that will work, but you will have to have your own W10 product key, since the PC comes with FreeDOS, and no W10 product key will be provided by HP.

[AlexanderZ1]

Hi,

Trying to search for HP 15s-fq1000 or HP 15s-fq1007 series models - no results. The problem is the same. Therefore, the question of purchasing this notebook series has been removed.

Regarding the Windows 10 license: I know, I have.

Thank you.

[AlexanderZ1]

Regarding downloading drivers from the site: I think this is most likely a bug.

[AlexanderZ1 · Accepted solution]

I am sorry. I close the question, because I changed my mind to buy this model.

[Enlego]

it is worked. 

Thanks