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‎09-25-2019 12:17 PM

HP Recommended
Product: HP 14-BW0XX
Operating System: Microsoft Windows 7 (64-bit)

i have installed new os to my laptop, but i'm having difficulties to find correct driver for windows 7 64-bit. my laptop was windows 10. but the most important driver right now is usb controller driver, without it i can't use my usb socket. please help me find the correct one.

1 REPLY 1

‎09-25-2019 12:25 PM

HP Recommended

Hi:

 

What is the full model number or product number of your notebook?

 

If you don't know, use this guide to find that info.

 

https://support.hp.com/us-en/document/c00033108

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