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‎03-05-2019 08:44 AM

HP Recommended
Product: N2H62EA#ACB
Operating System: Microsoft Windows 10 (64-bit)

When it try to install driver 5.png

Windows got blue screen. 

 

I use HP support assistant to download this driver. Maybe you can give url with right driver 

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-05-2019 09:09 AM

HP Recommended

Hi:

 

You need this driver for that device...

 

This package contains the driver that enables the Intel Dynamic Platform and Thermal Framework firmware. Intel Dynamic Platform and Thermal Framework provide system temperature and power utilization information for the system thermal protection to function properly. This package is provided for supported notebook models running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp82001-82500/sp82025.exe

View solution in original post

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3 REPLIES 3

‎03-05-2019 09:09 AM

HP Recommended

Hi:

 

You need this driver for that device...

 

This package contains the driver that enables the Intel Dynamic Platform and Thermal Framework firmware. Intel Dynamic Platform and Thermal Framework provide system temperature and power utilization information for the system thermal protection to function properly. This package is provided for supported notebook models running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp82001-82500/sp82025.exe

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‎03-05-2019 01:37 PM

HP Recommended

Oh! Thank you very much! 

 

Driver installed successfully!

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‎03-05-2019 02:07 PM

HP Recommended

You're very welcome.

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