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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Driver problem

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02-02-2017 07:19 AM
Solved! Go to Solution.
Accepted Solutions
02-02-2017 07:32 AM
Hi:
You need this driver for the PCI E/D controller...
This package provides the Intel Trusted Execution Engine Interface (TXE) Driver for the supported notebook models running a supported operating system. The Intel Trusted Execution Engine Interface enables the Secure Boot and provides services required for platform security features such as Intel Platform Trust Technology (Intel PPT).
ftp://ftp.hp.com/pub/softpaq/sp71001-71500/sp71264.exe
There can be one of several model wlan cards that HP installed in that model series.
Please post the hardware ID for the Network Controller and then I will post the link to the wireless driver you need.
To find the hardware ID, click on the Network Controller device.
Then click on the Details tab at the top of the Network Controller window,
Now you will see a Property drop down list, and it will be set to Device Description.
Drop down on that list, and select the 2nd item (Hardware ID's).
Post the top string of characters that you see in the window.
02-02-2017 07:32 AM
Hi:
You need this driver for the PCI E/D controller...
This package provides the Intel Trusted Execution Engine Interface (TXE) Driver for the supported notebook models running a supported operating system. The Intel Trusted Execution Engine Interface enables the Secure Boot and provides services required for platform security features such as Intel Platform Trust Technology (Intel PPT).
ftp://ftp.hp.com/pub/softpaq/sp71001-71500/sp71264.exe
There can be one of several model wlan cards that HP installed in that model series.
Please post the hardware ID for the Network Controller and then I will post the link to the wireless driver you need.
To find the hardware ID, click on the Network Controller device.
Then click on the Details tab at the top of the Network Controller window,
Now you will see a Property drop down list, and it will be set to Device Description.
Drop down on that list, and select the 2nd item (Hardware ID's).
Post the top string of characters that you see in the window.
02-05-2017 06:34 AM
Hi:
You need these wireless and bluetooth drivers for that model wireless card...
The package contains the Broadcom wireless LAN drivers and utility that are required to enable the integrated Broadcom Wireless LAN Adapter in supported notebooks that are running a supported operating system.
http://ftp.hp.com/pub/softpaq/sp72501-73000/sp72879.exe
This package contains the Broadcom Bluetooth driver and software for supported models that are running a supported operating system. Broadcom Bluetooth 4.0 Driver is required to enable Broadcom Bluetooth 4.0 devices and is compatible with Broadcom Bluetooth 3.0 and earlier versions.