Driver software

[AbhisekPandey]

Hi, 

    I have upgraded my laptop from win 8.1 to win 10 and my hdd crashed so i replaced my hdd but the problem i am facing now is i am unable to get the win 10 hp drivers for my laptop. So can anybody please help me with the link where can i download win 10 drivers for my model pc.

 Thanks

[Paul_Tikkanen]

Hi:

Your PC is not supported by HP for W10, which is why there are no W10 drivers listed for it on the support page.

On a model such as yours, W10 should have installed all of the necessary drivers.

If there is a specific component that is not working, let me know and I will see if there is anything I can do to help.

[AbhisekPandey]

Hi, 

 Thanks for the response but i am facing problem with only 3 drivers that are

1. Bluetooth driver

2. Graphics driver

3. Sound driver

 By default all these drivers are installed but it is not of much use like sound is comming but volume is very low at 100% also. Secondly graphs driver i am not able to install and when try to install it is installing wrong driver. Third bluetooth driver i am not able to connect to any device and it is also  not visible on other device scanning.

  Thank u help is appreciated. 

[Paul_Tikkanen]

You're very welcome.

The only suggestion I can offer, would be to see if these W10 drivers work for you...

Audio:  Install and restart the PC.

6.10.6492.0

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71886.exe

Graphics:  Select the W10 x 64 driver, install and restart the PC.

https://www.amd.com/en/support/graphics/amd-radeon-hd/amd-radeon-hd-7000m-series/amd-radeon-hd-7670m

Bluetooth:  The model wifi card your PC has has a terrible time with W10.

This was the only W10 bluetooth driver released for the Ralink wifi card.

11.0.761.0

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71572.exe