-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Driver update downloads

Create an account on the HP Community to personalize your profile and ask a question
06-14-2019 03:32 AM
I apologize...I have a discussion started about driver updates, and I was given the link to download the drivers, but now I cannot find the darn discussion thread and the link(s). On top of that, I am in a complete fog as to what I am doing here.
I went there and downloaded some 50 or so exe files. Now I don't know which is which! Since they are exe files will my machine be able to tell which it needs??
I've installed Windows from bare metal dozens of times.But I always had the drivers there in a neat bundle. I backed up all my Omen drivers -- except the one that started me on this whole trek -- the on that makes the Omen key work! I have the Command Center software, but it doesn't do anything to make the key work. And I don't know if what I am looking for is a driver or what. Additionally, not once has the laptop said "Hey, you have to get the driver here." The key just lays there totally unresponsive.
I can reinstall the Home setup that came with the laptop, and the key works then. But so what if I don't know the how or why and what files I should bring over to the Pro install.
Microsoft had no answer, not surprisingly. But I would think that somewhere someone in HP could tell me what I am looking for, wouldn't you think?
06-17-2019 04:01 AM
Hi @CWBillow1
Appreciating you trying the steps.. At this point, I'd suggest you Contact HP in your region for the next course of action.
Have a great!
Asmita
I am an HP Employee