Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎04-07-2023 10:02 AM

HP Recommended
Product: HP Notebook - 17-by1971cl
Operating System: Microsoft Windows 11

I have an HP 17" laptop running Windows 11. The system cannot activate Core isolation / Memory integrity due to an incompatible driver, wdcsam64_prewin8.sys. The driver's published name is oem61.inf

The response does not indicate which WD device type it's supporting.

I've have researched a number of solutions. One response indicated that the driver is only necessary for using a security function on the Western Digital USB device. 

 

Has anyone else experienced this and what did you do?  One thread said to bring up the command window in admin mode and to issue this command and reboot. The OP of the thread said that worked.   pnputil /delete-driver Published Name Here /uninstall /force 

Category:
5 people had the same question
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.