• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP 255 g3
Microsoft Windows 7 (64-bit)

Hello,

 

My notebook is hp 255 g3 and had windows 8 installed, but I have needed to install windows 7 64 bit.

 

Now my network card does not work LAN cable or wifi. The FN keys either, I have tried to install the web controllers but without success. These did not work for me: http://h20566.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=6709373&swLangOid=35&swEnvOid=4063

 

Can someone give me all the correct and necessary drivers for this computer? (Keyboard, network, graphics ...) 

 

Product code J4R73EA#ABE

 

thank you very much in advance

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

First, install the amd chipset drivers and restart the PC.

 

You want the 1st file listed on the webpage.

 

http://support.amd.com/en-us/download/chipset?os=Windows%207%20-%2064

 

Ethernet:

 

This package provides the Realtek Local Area Network (LAN) Driver that enables the Realtek Network Interface Card (NIC) Chip in supported notebook models that are running a supported operating system.

 

ftp://ftp.hp.com/pub/softpaq/sp65501-66000/sp65599.exe

 

Wireless:

 

This package contains the driver installation package for the Qualcomm Atheros QCA9000 Series wireless LAN Controller in the supported notebook models running a supported operating system. 

 

ftp://ftp.hp.com/pub/softpaq/sp70501-71000/sp70859.exe

 

Bluetooth:

 

This package contains the driver installation package for the Qualcomm Atheros Bluetooth in the supported notebook models running a supported operating system. 

 

ftp://ftp.hp.com/pub/softpaq/sp69001-69500/sp69230.exe

View solution in original post

9 REPLIES 9
HP Recommended
HP Recommended

Thanks for the quick response

 

Yes, I have tested and most incompatibility errors returned.

I can look for the hardware id if necessary, although I have no internet connection on the hp notebook.

 

 

HP Recommended

Hi:

 

First, install the amd chipset drivers and restart the PC.

 

You want the 1st file listed on the webpage.

 

http://support.amd.com/en-us/download/chipset?os=Windows%207%20-%2064

 

Ethernet:

 

This package provides the Realtek Local Area Network (LAN) Driver that enables the Realtek Network Interface Card (NIC) Chip in supported notebook models that are running a supported operating system.

 

ftp://ftp.hp.com/pub/softpaq/sp65501-66000/sp65599.exe

 

Wireless:

 

This package contains the driver installation package for the Qualcomm Atheros QCA9000 Series wireless LAN Controller in the supported notebook models running a supported operating system. 

 

ftp://ftp.hp.com/pub/softpaq/sp70501-71000/sp70859.exe

 

Bluetooth:

 

This package contains the driver installation package for the Qualcomm Atheros Bluetooth in the supported notebook models running a supported operating system. 

 

ftp://ftp.hp.com/pub/softpaq/sp69001-69500/sp69230.exe

HP Recommended

thank you very much! it works now. Is it possible to install the drivers for the fn keys?

HP Recommended

You're very welcome.

 

Try this software for the Fn Keys...

 

This package contains the HP System Event Utility, which enables special function keys on supported notebook models to be programmed. For example, HP System Event Utility enables users to press the Fn+ESC keys to view system information. This package is provided for supported models running a supported operating system. 

 

ftp://ftp.hp.com/pub/softpaq/sp73001-73500/sp73248.exe

HP Recommended

Not working sorry .. I tried installing and uninstalling several times but it did not work. The installation does not return any messages, the installation closes very fast, I do not know if this is normal

HP Recommended

Unfortunately, that I wouldn't know.

 

I got that software from the 250 g3.

 

The only other suggestion I can offer would be to try the hotkey software from the 455 G2...

 

This package provides HP Hotkey support for special function keys on supported models that are running a supported operating system. 

 

ftp://ftp.hp.com/pub/softpaq/sp77501-78000/sp77566.exe

HP Recommended

amazing!! With those if it works being my model 255 g3. Many thanks for everything

HP Recommended

Anytime.

 

Glad to have been of assistance.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.