-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Drivers Missing

Create an account on the HP Community to personalize your profile and ask a question
04-08-2023 10:35 PM
I recently updated my windows to a different version of the windows OS, then Windows 10 now Windows 8.1 because of performance issues and more formally aquatinted with Windows 8 in the past, however, after i went to download some of the correct drivers, there's still some that are missing from my product, i don't know where to find them and need help!
Solved! Go to Solution.
Accepted Solutions
04-09-2023 07:02 AM
Hi:
I suggest you reinstall W10, because there are no W8.1 drivers for most of the devices that are showing up in your screenshot. Those would be installed by the Intel chipset installation utility for W10.
Intel never developed any chipset drivers for W8.1.
Try the W10 chipset driver. Maybe it will work on 8.1. That would be your only option.
https://ftp.hp.com/pub/softpaq/sp101001-101500/sp101171.exe
The 3D video controller... you can try the driver from Nvidia.
04-09-2023 07:02 AM
Hi:
I suggest you reinstall W10, because there are no W8.1 drivers for most of the devices that are showing up in your screenshot. Those would be installed by the Intel chipset installation utility for W10.
Intel never developed any chipset drivers for W8.1.
Try the W10 chipset driver. Maybe it will work on 8.1. That would be your only option.
https://ftp.hp.com/pub/softpaq/sp101001-101500/sp101171.exe
The 3D video controller... you can try the driver from Nvidia.