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‎11-11-2022 08:22 PM

HP Recommended
Product: HP Pavilion Gaming 15-dk10000 Laptop PC (8VD49AV)
Operating System: Microsoft Windows 10 (64-bit)

Hello, good morning. After installing Windows, I wanted to download and install the drivers from the site, but it gave an error and did not show a driver for my labtop at all. I also tested with hardware testing software and did not find any problems. Thank you for solving my problem. Thank you for your efforts.

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-12-2022 08:25 AM - edited ‎11-12-2022 08:26 AM

HP Recommended

Hi, @sal3mc 

 

Perhaps the support page was temporarily not working when you tried it.

 

I just tried it, and it is working fine for me using Microsoft Edge.

 

That is the preferred browser that HP recommends you access the support pages with.

 

PC portátil para juegos HP Pavilion 15-dk10000 (8VD49AV) Descargas de software y controladores | Sop...

View solution in original post

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5 REPLIES 5

‎11-12-2022 05:52 AM - edited ‎11-12-2022 08:33 AM

HP Recommended

[ As always, I discreetly withdraw since @Paul_Tikkanen has already answered in detail. ]

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‎11-12-2022 08:25 AM - edited ‎11-12-2022 08:26 AM

HP Recommended

Hi, @sal3mc 

 

Perhaps the support page was temporarily not working when you tried it.

 

I just tried it, and it is working fine for me using Microsoft Edge.

 

That is the preferred browser that HP recommends you access the support pages with.

 

PC portátil para juegos HP Pavilion 15-dk10000 (8VD49AV) Descargas de software y controladores | Sop...

1 person found this reply helpful
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‎11-15-2022 09:36 PM

HP Recommended

Hello, sorry for the schedule but I wanted to thank you very much for your help. I was able to download the drivers in the Microsoft Edge browser and get my notebook back. I hope you are very well and you are also having a nice week.

 

Cheers!

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‎11-15-2022 09:41 PM

HP Recommended

😃🥳

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‎11-16-2022 06:25 AM

HP Recommended

You're very welcome.

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