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HP Recommended
DV9925NR
Microsoft Windows 7 (64-bit)

Showing unknown in device manager the id is \HPQ0007 *HPQ0007 

It's driving the party I'm helping crazy.

anyn help much appreciated

1 REPLY 1
HP Recommended

Hi:

 

The only suggestion I can offer would be to see if this driver is the one you need...

 

This package contains the software that enables the HP Quick Launch Buttons, which are special function keys on HP Notebooks. This software works with supported notebook models that are running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp49001-49500/sp49104.exe

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