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HP Recommended
HP Probook 4540s
Microsoft Windows 7 (64-bit)

First of all I'm an Asian and my English ain't that good. So, if you found some gramatical error in this post then, I apologize. 

 

So here's my problem, there are missing Drivers for my HP PRobook 4540s, I've already checked the driver page for this laptop. But I don't know which are the correct and compatible software for these components:

 

PCI Simple communications controller:

PCI\VEN_8086&DEV_1E3A&SUBSYS_17F6103C&REV_04
PCI\VEN_8086&DEV_1E3A&SUBSYS_17F6103C
PCI\VEN_8086&DEV_1E3A&CC_078000
PCI\VEN_8086&DEV_1E3A&CC_0780

 

SM Bus controller:

PCI\VEN_8086&DEV_1E22&SUBSYS_17F6103C&REV_04
PCI\VEN_8086&DEV_1E22&SUBSYS_17F6103C
PCI\VEN_8086&DEV_1E22&CC_0C0500
PCI\VEN_8086&DEV_1E22&CC_0C05

 

Unknown Device:

ACPI\HPQ6000
*HPQ6000

 

Unknown Device:

USB\VID_138A&PID_003D&REV_0104
USB\VID_138A&PID_003D

 

There are many softwares/drivers in HP Probook 4540s page. And to be honest I'm quite confuse which ones are the correct softwares for my laptop. Here are my PC specs:

 

Intel Core i3 3110m 2.4Ghz

Intel HD Graphics 4000

4GB DDR3 1600mhz RAM

250GB HDD

Windows 7 Ultimate

 

And also, I've installed Intel USB 3.0 eXtensive host controller, Intel ProSet Wireless and Jmicron SD Card reader, and they seem working fine with no problems whatsoever. As seen in the photo below.15oas8m

 

 

 

But I still have a feeling that I've installed an incompatible softwares since the HP Probook driver page has a lot of softwares/drivers to choose from. And even if I install all of them in my laptop it would work - maybe. But what I'm looking for are the correct drivers for my laptop. Hope you guys help me.

 

Thanks in Advance.

Rei

 

 

1 REPLY 1
HP Recommended

@ReiChan47

 

Please try the following software/drivers

 

PCI Simple communications controller:
   http://ftp.hp.com/pub/softpaq/sp56501-57000/sp56675.exe

 

SM Bus controller:
     http://ftp.hp.com/pub/softpaq/sp56501-57000/sp56675.exe

Unknown Device (HP 3D DriveGuard)
   ftp://ftp.hp.com/pub/softpaq/sp59001-59500/sp59282.exe


Unknown Devic: (Finger print software)
  https://ftp.hp.com/pub/softpaq/sp58501-59000/sp58900.exe

 

Regards.

BH
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