Drivers for Windows x64 1909?

[Therealthings]

Hi,

Been struggeling with this all day. The drivers for my laptop are only available for Windows 10 (1903) whilst i have the latest version 1909. Every time i download a driver, it keeps prompting me that my OS version is not compatible.

Any idea's?

Thanks.

[Paul_Tikkanen]

Hi:

I had the same issue with the Synaptics touchpad driver for my HP Stream Pro G4 running W10 v1909.

There are only v1903 drivers and I got the same error you did.

I got around the problem by running the file and closing out of the error window.

Then I went to the device manager, clicked on the synaptics click pad, clicked on the driver tab, clicked up Update Driver.

I selected the Browse my computer for driver software option and browsed to the location where the driver file was created, which was C:\ SWSetup\sp#####, where ##### is the driver file number.

I made sure the Include Subfolders box was checked and the driver installed.

Then I was prompted to restart the PC and had the updated driver for v1903 I wanted.

You can probably do the same thing.

[Therealthings]

Tbe problem is that I cannot select my touch screen in the HID tab under Device Manager. So I can't actually update the driver. 

I'm now debating whether I am going to clone the original ssd. I just don't understand that it seems so troublesome getting the correct drivers. 

[Paul_Tikkanen]

I don't know of any HP PC that has W10 v1909 drivers listed on the support pages.

HP is probably still in the driver development stages since the W10 v1909 update was just released for general distribution last month.

There are no individual touchscreen drivers per-se, so you will either have to wait until HP updates the graphics drivers to v1909, or you can try your suggestion of cloning the hard drive and see if that works.

I see from the product specs that your notebook has the nvidia graphics adapter.

If your notebook doesn't also have the Intel graphics adapter (Intel/Nvidia switchable graphics), then see if the latest graphics driver from nvidia works for you.

https://www.nvidia.com/Download/driverResults.aspx/155058/en-us

[Therealthings]

Yes thanks, I have this driver. It did not solve the touchscreen issue unfortunately. 

[Therealthings]

I cloned the harddrive, which worked obviously. But it's good to know for others, that performing a clean install on notebooks could cause driver issues with drivers only working with specific versions of windows 10. I never could have imagined that even simple update versions of windows cause drivers to refuse to install.