Drivers for Zbook 17 G2 is missing?

[Aagaard]

Hi 🙂

I cant figure out what drivers is missing - or more, which to try and install. Here are some data on the units missing drivers:

MS Basic display adaptor; PCI\VEN_10DE&DEV_11B6&SUBSYS_2255103C&REV_A1\4&27800248&0&0008

PCI Device; PCI\VEN_10EC&DEV_5249&SUBSYS_2255103C&REV_01\00000001004CE00000

PCI Simple Communications Controller; PCI\VEN_8086&DEV_8C3A&SUBSYS_2255103C&REV_04\3&33FD14CA&0&B0

SM Bus Controller; PCI\VEN_8086&DEV_8C22&SUBSYS_2255103C&REV_04\3&33FD14CA&0&FB

Unknown Device; ACPI\HPQ6007\3&33FD14CA&0

Unknown Device; ACPI\HPQ6001\2&DABA3FF&1

I hope someone can help coz now its about to get a little harsh keeping looking for these drivers 😐 

Kind regards,

Allan

[Paul_Tikkanen]

Hi:

In order to help you, I would need to know what operating system you are running on it.

[Aagaard]

Hi,

Im running Windows 8.1 🙂

Best regards,

Allan

[Paul_Tikkanen · Accepted solution]

Hi, Allan:

Below are the links to the drivers you need...

First install the smbus controller driver and reboot.

http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=6978822&swItemId=ob_134535_1&swEnvOid=415...

Next install the graphics driver and reboot (Microsoft Basic Display Adapter)

http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=6978822&swItemId=ob_138999_1&swEnvOid=415...

PCI Device:

http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=6978822&swItemId=ob_136829_1&swEnvOid=415...

PCI Simple Communications Controller:

http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=6978822&swItemId=ob_137806_1&swEnvOid=415...

ACPI\HPQ6007:

http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=6978822&swItemId=ob_137715_1&swEnvOid=415...

ACPI\HPQ6001:

http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=6978822&swItemId=ob_133322_1&swEnvOid=415...

Best Regards,

Paul

[Aagaard]

Hi Paul,

Thank you, that took care of it 🙂

Does HP have 'drivers up-to-date' program that makes sure i always have the newest drivers on my ZBook?

Best regards, and again 'thank you',

Allan

[Paul_Tikkanen]

You're very welcome, Allan.

The only program I know if is the HP Support Assistant but I don't know if it works with W8.1.

You can try it if you want...

Select the Download Support Assistant for notebooks.

I would configure it to only notify you of updates because if that thing starts installing a BIOS update and you were not aware of it, that could be trouble.

http://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=reg_r1002_usen_c-001_tit...

[Justin9]

Hi Paul,

I was experiencing the same issue recently with missing drivers. Thank you for your helpful post.

I was able to re-install most drivers however I am still missing:

PCI Device:     Device PCI\VEN_10EC&DEV_5249&SUBSYS_2255103C&REV_01\00000001004CE00000

You previously did post a link to the driver for this, however it no longer seems to be active.

Are you able to tell me what this device is or have a link to the new driver?

Thank you

[Paul_Tikkanen]

You're very welcome.

Go to your notebook's support page, download and install the Realtek card reader driver found under the storage drivers section for the operating system you are running.